What Causes People Not To Listen?
October 4th, 2007 by Cristina Favreau
[Excerpt from The Little E-book of Closing by Jeffrey Gitomer author of The Sales Bible
What causes people not to listen?
- Sometimes people are afraid to hear what is about to be said so they block it out. Don’t be afraid to listen.
- Sometimes you take the other person for granted — spouse, parent, child.
- Sometimes you’re mentally pre-occupied with other things.
- Sometimes you’re just rude.
- Sometimes the person grates on you, so you don’t listen.
- Sometimes you have other things on your mind.
- Sometimes you know the person speaking, and have prejudged them.
- Sometimes you don’t respect the other person and block the listening process.
- Sometimes you think you already know what is about to be said.
- Sometimes you think you know it all … or is that all the time?
There are many secrets to becoming a good listener, but the one that simplifies them all is: Just shut-up!
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