I often tell clients that when someone says “no” they simply mean “not now.” Here’s another way of looking at it:
An objection is not a rejection; it is simply a request for more information. — Bo Bennett
You can close more business in two months by becoming interested in other people than you can in two years by trying to get people interested in you. — Dale Carnegie
The greatest good we can do for others is not just to share our riches with them, but to reveal theirs. — Zig Ziglar
Yesterday, a client explained her business model to me, justifying (red lights already) why she thought she should attend a trade show as a vendor, putting her family $5000+ in debt: “If I’m a vendor, then I’ll get clients and contacts. Then I can build relationships with them and get referrals.“
Hmmmm. I experienced my typical [...]
The way you treat your clients is a sure way to be remembered — good or bad. What are you doing to make your clients feel special? What is your original “trademark”?
I just watched a powerful presentation all about the spirit of personalized customer service.
Click here to watch it.
It’s only 3 minutes long and you’ll [...]
Do you find out what your client needs before you start servicing him?
For example, if you were contracted for your letter writing services, would you get to work right away? Or would you conduct a preliminary interview with your client to find out:
What style and voice does he want you to use?
Who are the letters [...]
On the Get Clients Now! Yahoo Group last week, someone posed a question about how to make a “cold call” referral request:
“Could you share scripts you’ve used to approach potential referral sources?”
Every one gave great responses, but of course CJ came to the rescue with her reply:
“All you really need to get started is an [...]
Don’t feel like reading this post? Listen to it here.
Today’s success tip seems like such a simple thing, but is highly underrated. It’s really easy and the best part is, it makes everyone around you feel good. I’m referring to the power of charm!
Let me preface this by saying I’m NOT advocating dishonesty or hypocrisy. [...]
Ryan posted a comment/question regarding my recent blog post What clients REALLY want that I wish to answer separately. The question is:
As a salesman I have a hard time with what questions I should ask. I know that it is important to ask questions. But what if they want to know more about what you [...]
K.Y. Ho, founder of ATI Technologies (now merged with AMD) gave away one of this secrets to success:
A lot of people don’t understand that everything is a human-to-human relationship. It’s not who knows who, it’s how you build the relationship. And it’s not how long you’ve known each other; it’s how you deal with each [...]